by Ngoc
January 1, 2022

Shopify CRM app: Top 10 best apps to improve customer relationships and increase sales

Customer relationship management (CRM) is one of the most crucial parts of marketing for building customer loyalty. The more loyal your consumers are, the more purchases they will make.Therefore, you will get more revenue. That is the reason why you should consider Shopify crm app for your online store. 

With the Shopify crm app, you can identify customers who are willing to buy your products or which products they like. In addition, you also can contact them in order to show them offers that are suitable for them. As a result, you can convert them into loyal customers of your online store.

Thus, in this blog, ArrowTheme will bring to you a list of Top 10 best Shopify crm apps to improve customer relationships and increase sales

AVADA Marketing Automation by Avada commerce

Shopify CRM app

AVADA Marketing Automation is designed for Ecommerce businesses that want to increase the number of customers and sales. This Shopify crm app enables shop owners to send emails via newsletter campaigns by using professionally designed templates. In addition, users can modify email and create a stunning branded template by themselves. Besides that, AVADA also provides a beautiful Sign-Up form. As a result, it may bring to your site lots of potential customers. Another important feature that AVADA provides is a beautiful Sign-Up form that you can use to collect quality leads for your business. AVADA has a free subscription that allows you to send 500 emails per day and 1000 contacts. The Pro plan starts at $9 per month and includes unlimited sends as well as a variety of unique features. Just take a look


Scout by How many steps inc

 CRM app shopify

Scout Abandoned Cart Recovery is a  Shopify crm app. This app helps you to recover abandoned carts and increase revenue by developing the proper customer relationships. In addition, it will seek potential customers for you to contact. Not only that, it will notify you via SMS or email. Scout Abandoned Cart Recovery is completely free, and it only takes a few clicks to gain all of the app’s great features. Below are some other highlight of this app:

Awesome features:

  • Notify via email
  • Make suggestions for actions.
  • Boost your sales
  • Increase the number of referrals
  • It’s completely free.


Shopify CRM app: Drip Ecommerce CRM by Drip

Shopify app

Drip Ecommerce CRM by Drip makes it easy to collect, organize, and manage consumer data across all of your advertising channels. Coming to this  Shopify crm app, you can use dynamic content to show products, discount codes, and top-selling items. Therefore, it becomes useful to attract more customers. Moreover, Drip CRM allows you to contact customers in the right place at the right time with the right message. Thus, you can build your relationships with customers no matter where they are or whether ways such as email inbox, SMS messaging, direct mail.

Awesome features:

  • Collect customer data 
  • Brings to every customer unforgettable shopping experience.
  • Plan and evaluate strategy 


Shopify CRM app: Metrilo Growth Platform by Metrilo

CRM app

Metrilo Growth Platform by Metrilo is a platform that enables quick ecommerce data analytics, as well as strong CRM and modify email marketing. Therefore, you can get a greater understanding of your customers. Furthermore, Metrilo analyzes customer data. And then give great insight such as potential sales channels, weak sales channels. In addition, this Shopify crm app also keeps track of conversion rates across various devices. Finally, in order to get access to all of these fantastic services, you’ll have to pay $119 per month after a 14-day free trial.

Awesome features:

  • Analyze revenue 
  • Track conversion rates across numerous devices automatically.
  • Personalize your email list by segmenting it.
  • Support order status updates


Endear Outbound Retailing by Endear

Shopify CRM apps

Endear Outbound Retailing by Endear offers lots of excellent features. Therefore, you can reach potential customers. Moreover, thanks to the technology of Endear, shop owners are able to segment their consumers and determine which customers are the most potential. Furthermore, store owners also can offer multiple items by email or SMS. As a result, it allows Shopify sellers to reach potential buyers at any time and from any location. This Shopify crm app also helps users to learn more about their customers by taking notes or making observations based on the useful data. Thus, this Shopify app enables to drive, track sales, and generate reports on each customer’s activity in your stores.

Awesome features:

  • Customers should be segmented
  • Send email and text messages
  • Customers can be contacted via SMS.


edrone by Edrone


Edrone app is another Shopify CRM app you should not miss. First of all, this kind of Shopify app will send product notifications to consumers. Therefore, you can interact with your customers in real time. Hence, you may see the product they are looking at or seeking. Besides that, thanks to push notifications, you have an opportunity to reach out to a larger number of customers who are browsing your online store. So, with Edrone’s help, you’ll have a better understanding of your customers’ information and shopping habits.

Awesome features:

  • Client communication should be integrated.
  • Send customers a message when they make a purchase.
  • Exit Pop-Ups should be available.
  • Customers can choose from a waiting list of things they want.

Shopify CRM app: HubSpot

Ecommerce store

HubSpot is a popular freemium CRM that has been popular among Shopify businesses. This Shopify crm app is fully integrated with Shopify. Thus, it allows for easy data synchronization between your online business and the CRM dashboard. Besides that, it also enables users to develop customized workflows based on their Shopify customer information. Additionally, you are able to customize marketing emails. Thus, you can increase your revenue with ease. Finally, HubSpot also has a pre-built connection with Mesa, which makes creating workflow automations between HubSpot and Shopify more easier.


Shopify CRM app: Salesforce

Salesforce app

Salesforce works with Shopify as well as a number of other platforms. Salesforce, like HubSpot, has Mesa connection. Therefore, Mesa users can link their app to Salesforce. And then establish complex processes between the CRM platform and their Shopify store. Thus, it helps to save time spent researching consumers. Furthermore, Salesforce also makes tracking Shopify customer data easier. Hence, you are able to check what consumers buy, when they buy it, and how frequently they buy. This Shopify CRM app is easy to use. It is expected to be one of the most flexible CRM solutions on the market that can serve both small and large businesses.


Shopify CRM app: Zoho

CRM solution

Zoho is a popular CRM solution in the market. Because it is low cost, easy to use, and meet the needs of eCommerce businesses. In addition, this Shopify crm app also offers monthly subscriptions starting at $12. Here are some highlight features of this app

Awesome features:

  • A long range of business platform integrations such as Shopify, Slack, Facebook Ads, and others.
  • Workflow automations and automation templates that can be customized
  • Based on the Shopify data, create a detailed customer segmentation
  • Making accounting, marketing, and other business processes with ease

Shopify CRM app: Sendinblue


Sendinblue is one of the newest released CRM solutions in the market. However, thanks to amazing features, it becomes an alternative option to previous CRM solutions like Salesforce and Zoho. Let’s explore its cool features below

Awesome features:

  • Support with Shopify and other eCommerce platforms such as: Stripe, SumoMe, and Facebook Ads.
  • Shopify customers and CRM contacts data synchronization
  • Tracking customer behavior


When it comes to boosting your business, you should consider using Shopify CRM app. It will assist you in identifying opportunities with your customers/leads and communicating with them in order to enhance sales. As a result, a good CRM system can assist you in growing your business and selling more. Not only using Shopify CRM app, there is one more way to help you do that. Our Special Deals are coming which are discounted up to 30% for Back-end Update Services, Front-end Update Services, and Custom Shopify Website Development. With our services, you can upgrade your Ecommerce Website, which will help you attract more visitors. So hurry up to grab this opportunity quickly.

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