by Ngoc
June 23, 2021

Magento FAQ extension: Top 10 best ones to answer any questions from customers instantly and effectively

Any eCommerce site requires an extension that allows it to provide and answer customer questions. This module is a viable option for your company. So in this blog, ArrowTheme will go through the 12 Top 10 best Magento faq extension to answer any questions from customers instantly and effectively. Thus, hopefully, you can choose the best one for your online business. 

Definition

Even if all information is supplied, customers always have a lot of questions before purchasing items. So how can you provide a quick and accurate response to customers who have questions? Customers may easily and efficiently find answers to common questions on the FAQ page, and they can also ask any questions they may have. Thus, the Magento faq extension is a useful tool for creating FAQ pages.

Top 10 best Magento FAQ extension

Magento faq extension by Mageplaza

Magento 2 FAQ, created by Mageplaza, is one of the best ways for customers to get answers to their questions. Besides that, they can also use the knowledge base and FAQ lists to ask questions and receive answers. Furthermore, this module includes a flexible FAQ page that is SEO-friendly.

Highlight features:

  • Homepage of the FAQ has been Optimized.
  • SEO-friendly
  • Frequently Asked Questions Search
  • Customization of the design
  • Voting on the following question: Vote on which questions are the most useful 
  • Compatibility with Mageplaza extensions: Age Verification, SMTP, Store Credit
  • The GraphQL REST API is now available.

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Magento faq extension by Amasty

For your product FAQ pages, Magento faq extension by Amasty is an excellent solution. Because you may use this Magento faq extension to generate well-organized product questions and answers that are SEO-friendly and simple to navigate. Moreover, it’s also simple to customize the settings on your FAQ page and create queries. Therefore, it provides the important information that your customers require.

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Highlight features:

  • Create a product questions section using a WYSIWYG editor 
  • Manage the Product IDs of the questions using an API.
  • Customers and visitors can submit product and knowledge base pages.
  • To improve store SEO, avoid displaying duplicate information.
  • Improve the performance of your business by using effective caching.
  • GDPR-compliant and entirely mobile-optimized

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FAQ by Aheadworks

Customers and visitors will be able to understand and learn more about your online store’s website if you create useful articles. Therefore,  customers are more satisfied. Because their questions are taken into account and answered.

Highlight features:

  • Setting custom category icons
  • Article usefulness rating 
  • FAQ availability
  • Article pages with a question form
  • Block with many columns
  • SEO tools that are better

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Magento faq extension by Landofcoder

A stunning and SEO-friendly FAQ page is required for any Magento store. Because it allows your customers to send any questions to your page. Thus this FAQ Extension will be the perfect tool for your store. So now it’s time to select this useful module and take advantage of all of its advantages.

Highlight features:

  • Firstly, designed with mobile devices 
  • Secondly, there are no limits to the number of FAQs that can be split into categories.
  • Thirdly, with the expand option, you can see the answers to each question.
  • To save customers time, display frequently requested questions.
  • FAQ blocks can be used to place FAQs anyplace.
  • On the product description page, display the FAQ.
  • Various animation effects are supported.
  • Show queries and goods that are related to each other.
  • Integrating Social Networks
  • Increase your SEO score.
  • Finally, data Import & Export at High Speed
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Magento faq extension by Magedelight

Creating a knowledge base page allows the administrator to receive all customer questions and respond to them on the product’s website. Therefore, this Magento faq extension is used to improve customer happiness and make your store more informative.”

Highlight features:

  • Firstly, for the FAQ category page, there are several layout options.
  • Secondly, you can modify the user interface
  • Thirdly. questions that are commonly asked show the FAQ page
  • Fourthly, Create separate pages for each type of generic FAQ.
  • Create a FAQ tab on each product page.
  • Use the content, category, or keywords to search the FAQ.
  • Finally, each question has a different visual effect and icon.

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Magento faq extension by Rootways

The Magento faq extension by Rootways allows admins to create FAQ listings based on categories. Moreover, customers may submit any question, which will be quickly replied.

Highlight features:

  • Multi-language support
  • Keyword searches are available.
  • Support team that is user-friendly and responsive

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Magento faq extension by Vnecoms

Your Magento store should provide information and answers to customers’ questions on the website. Therefore you will have a high-ranking FAQ page. Furthermore, this FAQ extension will be the best tool for customers to get answers and conduct sophisticated searches for useful content on your page..

Highlight features:

  • Firstly, there are multiple categories for each question.
  • Secondly, for each question, add a tag.
  • Thirdly, direct links that are SEO-friendly.
  • Fourthly, metadata can be added to the FAQ Page.
  • Allows you to search for articles based on their title or content.
  • Display the search, categories, top question, and most recent question blocks on the home page.
  • Configurable The main block’s title and sort order
  • Finally, secure URLs can be enabled and disabled.
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Magento faq extension by Webkul

This Magento faq extension is helpful to your Magento store. Because of the FAQ Section, it is simple to add numbers and make changes. Moreover, admins can also use this extension to build different categories of FAQ groups and display them on separate pages or on multiple pages.

Highlight features:

  • Firstly, any number of FAQs can be added and edited.
  • Animation with jQuery
  • Allows you to create FAQs based on categories.
  • Support a separate page with various groups of FAQs.
  • Allows many FAQs to be displayed on a single page.

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Magento faq extension by Solwininfotech

Solwin’s Magento 2 FAQ Manager extension allows site visitors to directly ask the store owner questions about items. Therefore, the store owner can easily respond to questions about product pricing, terms and conditions, refund policies, and shipping policies, among other things. As a result, the user will save time and be able to make faster purchasing decisions.

Highlight features:

  • Simple To Set Up And Manage
  • Use a user-friendly interface with a lot of options. 
  • Set category management allows for better communication
  • Set limits.
  • Widget Support, Video FAQ
  • Ask a Question and Display Tags in an SEO-Friendly URL

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Magento faq extension by Fmeextensions

FME’s Advance FAQs extension allows you to create a FAQs landing page for frequently asked questions. Display FAQs in a logical order. To display FAQs on any web page, enable the FAQs block.

Highlight features:

  • Creates a page dedicated to (FAQs).
  • Add as many FAQs as you want, separated into categories.
  • Using the FAQ block, you can display FAQs everywhere.
  • Free lifetime support and upgrades are included in the accordion style and FAQs rating.
  • FAQs about Importing and Exporting

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